Last Updated: [Date]
BlueWavez Tankers (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information.
This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information when you use our website, WhatsApp booking service, or call us.
By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following information when you interact with us:
- Personal Details: Name, phone number, email address, and delivery address.
- Booking Details: Date, time slot, tanker size, quantity, and area.
- Payment Information: UPI, online transaction details (we do not store credit/debit card numbers).
- Technical Data: IP address, browser type, device type, and website usage patterns.
2. How We Use Your Information
We use your information to:
- Process and confirm your water tanker bookings.
- Contact you regarding your order or any service updates.
- Send booking confirmations and payment receipts.
- Improve our website, booking system, and customer experience.
- Comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell or rent your personal information.
We may share it only with:
- Delivery Drivers & Operations Staff – to fulfill your booking.
- Payment Gateways – to process secure payments.
- Legal Authorities – if required by law.
4. Data Security
We take reasonable measures to protect your personal data, including:
- Encrypted payment processing.
- Secure data storage.
- Restricted employee access to sensitive information.
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking
Our website may use cookies to:
- Remember your preferences.
- Track website usage for analytics.
- Improve our booking process.
You can disable cookies in your browser settings, but some website features may not function properly.
6. WhatsApp & Call Communication
When you book via WhatsApp or phone:
- We use your number solely for order updates and service-related communication.
- We may send you promotional offers, which you can opt out of at any time.
7. Your Rights
You have the right to:
- Access and request a copy of your personal data.
- Correct or update your details.
- Request deletion of your data (subject to legal obligations).
- Opt out of marketing communications.
8. Third-Party Links
Our website may contain links to other websites.
We are not responsible for the privacy practices of third-party sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.